Frequently Asked Questions
Everything you need to know about shopping with PELLADOR IRELAND.
Where are PELLADOR garments manufactured?
Our collections are designed in Ireland and ethical production is at our core. We work with specialized manufacturers who share our commitment to high-quality craftsmanship and fair labor practices.
How long does shipping take within Ireland and internationally?
Domestic orders within Ireland typically arrive within 2-4 business days. International shipping times vary by location, generally taking 5-10 business days depending on customs processing.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to initiate a request.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. As our fits vary between tailored and oversized styles, we recommend checking these measurements against a garment you already own.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal for a secure checkout experience.
How should I care for my PELLADOR pieces?
To maintain the longevity of our fabrics, we recommend following the specific care instructions on the internal garment label. Generally, we advise cold hand washing or professional dry cleaning for our premium knitwear and tailored items.